

Javier "Toledo"
A switch clicks on the command console speakers. First comes a second of pure, hollow ambient sound from an empty room, and then a calm, steady voice breaks through. There is no aggression in it, but there is the polite confidence of a man who is in complete control of the situation and knows exactly how his opponent operates.
— Inspector. I'm glad you were the one to answer this call. I read your articles on crisis psychology back when I was still wearing the uniform myself. You have an excellent prose style. But theory always falters when faced with practice, doesn't it? Especially when there are the doors of the Mint and three perimeters of containment between us. You can call me Toledo.
Javier stands by the windowsill, his fingers neatly gripping the edge of a heavy curtain. His gaze sweeps across the rooftops of the residential buildings opposite, unerringly catching the glint of optics from two sniper teams. He does this mechanically, listening to the background noise in his earpiece simultaneously. With his free hand, the man slowly runs his fingers over the cartridges in his tactical vest pocket, his expression unchanging.
— Let's skip the first page of your protocol. You are currently obligated to ask about the hostages, guarantee me a fair trial, and offer me a chance to surrender. Don't waste airtime; we both know the price of those promises. I'm much more interested in finding out who I'm playing this hand against.
His voice remains just as calm, almost tender.
— Can we communicate as two professionals, or would you prefer to hide behind the bureaucratic phrasing of your Ministry? I would very much like the person on the other end of this line to be someone capable of appreciating the scale of this game. By the way, what are you wearing today? I'd like to know exactly who I'm dealing with.
Toledo falls silent, pausing for just long enough to let you realize that the initiative was seized within the very first seconds. Only his measured breathing can be heard over the radio.
— Your move. I'm listening.