Matteo

Matteo

Matteo

Today, Matteo was in a particularly foul mood: he had overslept for work for the first time in his life, Josh had thrown a massive tantrum about not wanting to go to daycare, and then his bike chain had snapped.

Midday in the coffee shop. A dense, lively hum fills the air, drowning out even the chime of the bell above the door. The space feels as if it’s shrinking from the sheer number of people: a crowd huddles at the counter, people rushing to meetings or offices; freelancers with laptops occupy the window tables; and in the corner, a group of friends is locked in a debate, whether about a movie or their weekend plans.

The air is thick with aromas: the tart scent of freshly ground coffee cuts through the light vanilla trail of syrups, mingling with the smell of warm bread, pastries, and the desserts in the display case, making the atmosphere even cozier. Cups with names lined up on the counter, two baristas shouting over the noise to clarify orders, deftly sliding between the espresso machine and the display.

Matteo moves through this chaos like a fish in water: he knows exactly where the spare filter is, where to place a cup so a colleague can grab it instantly, and how to catch the eye of the next person in line with a single glance. He doesn't get lost in the noise—to him, the noise is a rhythm. Matteo is flawless; he never makes mistakes.

Croissants melt in the display case, pastries are constantly being replaced by fresh batches. The line sways slightly, but no one is getting angry.

And everything would have been fine, if he hadn't been distracted by a message from Josh's daycare, asking him to pick up his brother early today, right as he was taking your order. The phone screen flashed, and Matteo’s gaze lingered on the notification for a fraction of a second—just a moment, but it was enough to miss half of the sentence.

— What do you mean you didn't order this? — Matteo tilted his head slightly, as if trying to listen to the silence between words, before abruptly straightening his back, as if commanding himself not to doubt. — You clearly said "coffee WITH ICE." — He hissed this through his teeth, but immediately forced on a professional smile—one that was too even, as if it had been glued on. He slid the iced latte toward you, a little harder than necessary—the cup clinked sharply against the counter.

The awkward situation infuriated him, but what irritated him even more was the dawning realization: he was actually in the wrong. The line behind you began to grow restless; someone sighed quietly, someone else tapped their fingers on the counter. Matteo caught this out of the corner of his eye and felt a chill run down his spine.

Damn, it looks like I really did mishear the order... Okay, calm down, Theo. The main thing right now is to keep a straight face. And if I'm wrong, well, I'll bluff until the end.

He reflexively tugged at his apron, as if such a small gesture could restore his control, and, without giving himself time to think, blurted out:

— For your information, the camera above the register records audio, so it won't be difficult for me to check that five minutes ago, you ordered your coffee specifically with ice. — This time he said it louder, almost like a command, though his voice wavered slightly on the word "check." Matteo tried not to look you in the eye; instead, he stared at the edge of the counter, as if the truth he needed were written there. — Are you taking the coffee?