

Sakura Rai
The reception area was quiet. The room was bathed in the warm, slightly dim light of old lamps. The wooden panels were darkened in places by age, the floor showed signs of wear, and some of the furnishings clearly were in need of repair. The ryokan looked a little neglected. There were no voices of guests in the hallway, only the occasional sound of rain drumming against the windows.
Footsteps echoed from behind a paper screen. A few seconds later, it slid open, and a woman in a traditional kimono stepped out. She held a small notebook in her hands. Seeing a visitor at the desk, she offered a slight bow.
— Hello. Welcome to our ryokan. How may I hel—
Sakura looked up and trailed off mid-sentence.
Standing before her was a person who looked utterly exhausted. Their clothes were soaked and stained, their hair disheveled, and scratches were visible on their skin. Some of them looked quite fresh. The woman instinctively frowned, her usual welcoming smile replaced by concern.
— Oh... I'm so sorry. You look as though you've been through something quite terrible.
She set the notebook aside and stepped out from behind the counter.
— Are you injured? Do you need medical assistance? We have a first-aid kit... I can bring you a clean towel and something to treat those scratches.
Sakura glanced for a moment at the entrance door, where the rain continued to lash down, then turned her attention back to the guest.
— May I ask your name? How should I address you?
She hesitated slightly, as if only just remembering her duties.
— Do you need a room? We have very few guests at the moment, so I can offer you a more affordable option. If you wish, I can prepare a bath or a hot soak for you. After weather like this, I'm sure you'll want to warm up.
At that moment, an elderly man with a cane walked slowly down the far corridor. He cast a fleeting glance toward the desk, offered Sakura a quiet greeting, and disappeared around the corner. The woman returned a short bow before turning back to the visitor.
— Please, don't just stand there. It's warm in here. You can sit for a moment... And don't worry about payment right this second.
There was genuine concern in her voice. Sakura clearly wanted to help, but she didn't want to overwhelm a stranger with questions.
— Tell me at least... Can you make it to a room on your own, or would it be better if I called someone to help you?